Your summer camp adventure starts here

Information

How to make a booking

1. Enquiry

Having read through the brochure, you've probably got an idea of where and when you want to go. If you're still undecided or need more information, please give us a call and we'll be more than happy to answer questions or send out more information.

2. Make a Provisional Booking

Simply email or telephone and let us know your chosen country, dates and your group size and we'll hold the space for you for 21 days. PLEASE NOTE YOU'RE NOT UNDER ANY OBLIGATION, this simply gives you time to collect the £20.00 deposits and gather interest from your group members.

3. Confirm Your Booking

At the end of the 21 day provisional period, we require your signed booking form and deposits of £20.00 per person. Upon receipt of this we will send you a booking confirmation. Should we not receive your confirmation, the booking will automatically lapse.

4. Pay a Second Deposit

Six weeks after the first deposit is paid, we require a further deposit of £60.00 per person.

5. Final Invoice and Payment

A final invoice will be sent to you 10 weeks before departure and this is due for payment no later than 8 weeks before your departure.

6. Travel Pack

Final details of your itinerary, transport, etc. will be sent to you approximately one month before your departure.

Further information

We have promotional DVD’s of most of our destinations which are free to loan for you to show your group.

Leaders handbooks are available for all destinations giving full details of activities, excursions and local information.

Our tour advisers are available at certain times of the year to visit groups, or attend a parents evening to give a presentation and answer any questions you may have.

If you wish to receive further information, loan a DVD or arrange a visit from one of our tour advisers, please call, email or complete the enquiry form on our website.

Passport information

Please note passports are required for most of our featured destinations. It is the party leaders responsibility to arrange either individual passports or a group collective passport and to ensure that all party members comply with passport and visa requirements. All first-time applicants for a UK passport who are over the age of 16 will have to attend an interview. This means that the application process will take longer, we recommend that anyone aged 16 or over who does not yet have a passport should apply for one at least six weeks before departure. www.ips.gov.uk

Free places, group leaders and reductions

Please note that full paying passengers exclude any concessionary places.

Groups with 20 or more full paying members

The named party leader travels free of charge, i.e. the 21st place is free.

Groups with 30 or more full paying members

Choose whichever of the following gives you the most benefit:

  • Two free places (i.e. 31st & 32nd places) OR
  • The named party leader travels free of charge and may take their spouse and all their children under 18 years of age (on date of departure) at 50% of the tour price.

Groups with 40 or more full paying members

Choose whichever of the following gives you the most benefit:

  • Three free places (i.e. 41st, 42nd & 43rd places) OR
  • The named party leader, their spouse and all their children under 18 years of age (on the date of departure) travel free of charge.

Children under 2 years of age

Travel free of charge.

Children between 2 and 6 years of age

Travel at 50% of the tour price.

Essential information

Minimum numbers

The operation of each tour is subject to minimum numbers being achieved to make the tour viable to operate. In the unlikely event that the minimum number to run your tour is not reached, we will inform you no later than 20 weeks before your departure date offering you the choice of an acceptable alternative or a full refund of all your deposits paid to date.

Delays

In case of any problem or delay, we are contactable 24 hours a day during the journey to and from your chosen destination. Any compensation for delays must be covered by your travel insurance policy.

Health care abroad

As a regulation of ABTA we are required to advise all clients to consult their doctors regarding any innoculations required for the country they are visiting. All group members should be in possession of a European Health Insurance Card. With your booking confirmation, we will provide you with a copy of the Department of Healths leaflet Access to Healthcare Abroad. www.nhs.uk/healthcareabroad

Deep vein thrombosis

We are obliged to make all passengers aware of the risk of DVT while undertaking long journeys by coach or air. For further information we recommend you view the government website: www.dh.gov.uk

Data protection

Please be assured that we have measures in place to protect the personal booking information held by us. This information will be passed on only to the relevant suppliers of your travel arrangements. The information may also be provided to public authorities such as customs or immigration if required by them, or as required by law. This applies to sensitive information that you give us such as details of any disabilities, or dietary requirements. Customers have the right of access to their information held by us.

If we cannot pass this information to the relevant suppliers, whether in the EU or not, we will be unable to provide your booking. In making this booking you consent to this information being passed onto the relevant persons. Full details of our data protection policy are available on request.

Foreign office advice

To obtain up to date advice on travelling to your chosen destination, visit the Foreign Office website: www.gov.uk/knowbeforeyougo

ABTA’s consumer services

Jeka Holidays Ltd are a member of ABTA. ABTA and ABTA membership help holidaymakers to get the most from their travel and assist when things don’t go according to plan. We are obliged to maintain a high standard of service to you by ABTA’s Code of Conduct. For more information on ABTA, the Code of Conduct and the arbitration scheme available to you if you have a complaint, contact ABTA Ltd, 30 Park Street, London SE1 9EQ, tel: 020 3117 0581 www.abta.com

Financial protection

All the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. When you pay you will be supplied with an ATOL Certificate. Please ask for it and check to ensure that everything you booked (flights, accommodation and other services) is listed on it. Please see our booking conditions for further information or for information about financial protection and the ATOL Certificate go to www.atol.org.uk/ATOLCertificate.

For your protection we have also lodged a bond with ABTA, in respect of package holidays that don’t include air travel. Our membership of ABTA also means that we abide by the high standards set by ABTA’s Code of Conduct and we can offer you an arbitration scheme to help resolve complaints.

Travel insurance

Travel insurance is not included in the brochure price. We strongly advise that all groups travelling with us are adequately insured and that all activities that are to be undertaken are covered.

Disabilities and Special requests

Should you have any special requests or if there are any members within your group with any disabilities, please add this information to your Booking Form when confirming your booking. A copy of this brochure is available in large print on request.

Travel by coach

CoachWhat’s included

  • Return travel by modern touring coach
  • Return ferry crossing, road tolls and taxes
  • Accommodation in your own individual self catering centre
  • 300 miles free excursion use of the coach
  • All food provisions while in resort delivered to your centre
  • Local representative service
  • Travel pack

What’s extra

  • Meals en route
  • Costs for activities, entrance fees on excursions
  • Travel insurance
  • Local tourist tax (Austria, Switzerland, Czech Republic, Slovakia and Croatia)

Travel details

Return travel is by modern touring coach driven by experienced drivers conversant with the latest European driving regulations. We use a number of coach operators who over the years have provided us with a very high standard of service and all vehicles as required by law are fitted with seat belts. All drivers, in accordance with the terms of our contract, have been police checked.

Exclusive use of the coach

Groups of 40 or more full paying passengers have the exclusive use of their coach. Groups of less than 40 full paying passengers can also have sole use of their coach by paying a supplement.

Group size

Our minimum group size is 15 people. However, on occasions we can accept bookings for smaller groups depending on availability. There is no age limit and no extra charge for adults.

Tour dates and durations

All our Summer Camp tours are for a minimum of 9 days or longer with scheduled departures throughout July and August. Groups who wish to travel at another time of year please contact our office.

Free local pick ups in England and Wales

Groups of 20 persons or more are picked up free of charge from their own local area. Groups of less than 20 persons will be asked to make their own way to a convenient pick up point en route, to be specified by Jeka.

Free local pick ups in Scotland

Groups of 40 persons or more are picked up from their local area free of charge. Groups of between 20 and 40 people are subject to a local pick up supplement of a maximum of £20.00 per person due to the extra coaching cost involved. Smaller groups must make their own way to a convenient pick up point en route, to be specified by Jeka.

Ferries

For the majority of our tours we use the P&O Ferries short sea crossing from Dover to Calais (75 minutes).

Eurotunnel

For groups that prefer to cross to France via the channel tunnel this can be arranged for a supplementary charge.

Excursions

All our overland tours by coach include 300 miles free excursions use of the coach in resort. Groups sharing coach travel to and from resort will also be required to share the coach for excursions.

Travel by air

AirWhat’s included

  • Return Airport coach transfers (not UK)
  • Accommodation in your own individual self catering centre
  • All food provisions while in resort delivered to your centre
  • Local representative service
  • Travel pack

What’s extra

  • Return airfare
  • Travel insurance
  • Costs of excursions and activities (including local transport costs)
  • Local tourist tax (Austria, Switzerland, Czech Republic, Slovakia and Croatia)
  • Transport to/from UK airport

Flight costs are extra as these costs are not yet available and are only available to book approximately 8 months before departure date. We can book the flights for you but to do so we require full payment for flights in advance and names of all passengers as they appear on their respective passports.

With many different low cost carriers flying from regional UK airports, flying either direct or part way to your destination is now an affordable way to travel. Though not conclusive the following information shows airports where you can fly to and the transfer times to your chosen resort.

Destination Country Arrival Airports Transfer time
Adelboden Switzerland Geneva / Zurich / Basel 3-4 hours
Gorges du Tarn France Rodez / Beziers / Toulouse 90mins-3hours
Karlstejn Czech Republic Prague 1 hour
Danube Bend Hungary Budapest 90 mins
Montseny Spain Girona / Barcelona 1 hour
Istria Croatia Pula 30 mins
Lechtal Austria Memmingen / Karlsruhe 2-4 hours
Slovensky Raj Slovakia Krakow 4 hours

Regardless which way you travel once you get to your destination your tour price includes the following

Accommodation

Every group that travels with us, regardless of size, is allocated their own exclusive accommodation centre for the sole use of their group. You may come and go as you please and make it your own camp house abroad. All centres are fully furnished and equipped and have ample shower and toilet facilities. All gas and electricity charges are included in the tour price. Bedrooms are mostly furnished with double-tiered bunk beds with rooms varying in size from 6 to 10 bedded rooms for group members and 2 to 4 bedded rooms for group leaders. Blankets and pillows are provided, you just need to bring your own bed linen or sleeping bag and towels.

Regional Variations

In Switzerland some of the accommodation centres are furnished with multi beds. These rooms have one large bed with up to 10 mattresses next to each other. This is very traditional accommodation in Swiss mountain chalets. In France due to local fire regulations a few of our centres have extra sleeping accommodation provided in large tents complete with wooden flooring, electric lighting and furnished with bunk beds.

Food Provisions

All food provisions are included in your tour price and are delivered to your centre for you to be able to prepare 3 hearty meals a day. Sample menus are provided which you may adapt to suit your own tastes. There is no reasonable limit on the amount of food supplied. Groups away on day excursions are able to prepare their own packed lunches and provisions are provided for a packed lunch for your return journey. We promise you won’t go hungry !!!

JEKA Service Team

At all times during the journey to and from your chosen resort, our telephone is staffed so in the unlikely event of there being a problem, we can be contacted immediately.

In every resort we have a local Jeka office where the telephone is staffed 24 hours a day and a team of highly dedicated volunteers ready to help in any way they can. Each day during your stay one of our local representatives will call to see you, to give information about excursions and activities, arrange contact with other groups and assist in any way they can so that your group gets the most out of their stay.